NHS resources

Trusted NHS information to help you understand, set up and use the NHS App.

The links below open official NHS pages and provide more detailed information than the local guides.

NHS services and screen wording can change over time, so always follow the latest instructions shown on the NHS website or in the NHS App.

1. Understanding and setting up the NHS App

An overview of what the NHS App can do and how you can use it on a smartphone, tablet or computer.

View the NHS App overview

Official NHS guidance on setting up your NHS login and creating your account.

Set up your NHS login

Guidance on completing the photo-ID and face-recording process used to confirm your identity.

Use photo ID to prove who you are

Information about using details provided by your GP practice, such as an Account ID, ODS Code and Linkage Key or Passphrase.

Continue without photo ID

Official NHS guidance on requesting or viewing repeat prescriptions made available by your GP practice.

View prescription guidance

Find out how to receive and manage NHS App messages, and how to control notifications on your device.

View message guidance

Manage notifications

Learn how to view available information from your GP health record, including test results where these have been made available.

View GP health-record guidance

View test-result guidance

Official NHS guidance on viewing documents made available through your GP surgery or hospital.

View document guidance

Find out how to book and manage appointment types made available by your GP surgery.

View appointment guidance

Learn how some NHS App services can be managed for another person, where access has been set up.

View family and carer guidance

Use the official NHS App support service for help with technical problems, account access or signing in.

Contact NHS App support

Opens the official NHS website

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