A few simple checks can help make installing and using the NHS App easier.

Before you begin, make sure the phone or tablet has the latest available software update installed.

Choose the checklist for your device below. Each checklist will help you confirm that the device is connected, set up and ready to install the NHS App.

These checks are only needed if you plan to use the NHS App on a smartphone or tablet. You do not need them if you are using the NHS website through a web browser.

Use this checklist if you plan to install the NHS App on an Apple iPhone or iPad.

It covers the main things to check before you begin, including:

• software updates;

• internet access;

• your Apple account;

• whether apps can be installed from the App Store.

Use this checklist if you plan to install the NHS App on an Android phone or tablet.

It covers the main things to check before you begin, including:

• software updates;

• internet access;

• your Google account;

• whether apps can be installed from Google Play.