The RAMP Navigation Hub is designed to help people discover, understand and navigate the NHS App and related digital services.
We aim to collect as little personal information as possible.
The website uses Google Analytics to help us understand how the Hub is being used.
With your permission, Google Analytics may collect information such as:
which pages are visited
how visitors reach the site
the type of device or browser being used
general patterns of website use
We use this information to understand which resources are most useful and to help us improve the RAMP Navigation Hub.
We do not use website analytics to try to identify individual visitors.
Google Sites may use cookies that are necessary to provide and operate the website.
Google Analytics may also use non-essential cookies to help us understand how the website is being used.
Where consent is required, you will be given a choice to Accept or Reject non-essential cookies.
You can reject non-essential cookies and continue to use the RAMP Navigation Hub.
The RAMP Navigation Hub does not ask you to create an account or provide NHS, medical or health information.
If you contact the RAMP Navigation Hub, we may receive your name, email address and any information you choose to include in your message.
We use this information only to respond to your enquiry and, where appropriate, to help improve the RAMP Navigation Hub. It will not be used for unrelated commercial or marketing purposes.
Please do not send medical information, NHS numbers, NHS login details, passwords, verification codes, identity documents or other sensitive personal information.
We will only keep contact information for as long as it is reasonably needed for the purpose for which it was provided.
The RAMP Navigation Hub contains links to NHS and other external websites.
Those organisations are responsible for their own privacy and cookie arrangements.
If you have a question about privacy or how information is handled by the RAMP Navigation Hub, please use the details on our Contact page.